Douchezaak

The products we ordered arrived remarkably fast, well ahead of our projected timeline. This promptness was a significant advantage, allowing our installer to begin work on our nrw toilet and tile ahead of schedule and streamlining the entire renovation process. The company’s proactive communication was a standout feature. We are keep informed at every stage with regular updates that gave us complete peace of mind. The finished result os a testament to the high quality materials provided.

Great customer service :) i have had some issues a couple of times, and they solve them smoothly.

Horrible service. I ordered from here and when I wanted to return it they said it wasn't possible. When I told them it was my legal right it suddenly was possible. After returning the object I am still waiting for my money. (5 months later) and they don't respond to any emails. Do not order from these people

I absolutely should have read the reviews first...DO NOT order from here. I ordered something and when it did not arrive more than a week later I called to find out why. I was initially incorrectly told that the delivery was on it's way and when I called back to ask whether they had a tracking link where I could check, I was told that they hadn't understood correctly from their colleague and the item was delivered to the billing address (I no longer live there), even though on my invoice the delivery address was correct. I then asked whether they would reimburse the delivery cost given this error was no fault of my own and they told me they would discuss it when I could see that the package had been delivered. I then had to go out of my way to try and find the package at my own cost and time and when I confirmed I found the package they would not reimburse the delivery. Even though this cost is small, the fact that they do not take ownership of their mistake will be a big cost as they lose customers. They are crooks and customer service is awful. I urge you to not buy here again.

Friendly and reliable. Recommended

I would have given even less than 1 star if i could. They put a pictures of one thing in the website and then deliver only one piece of it! the delivery is not free and also sending it back is not free.

Perfect product

De bad/douche kraan voldoet aan de verwachting. Ik had gebeld over de status vd bestelling ivm levering. Werd vriendelijk te woord gestaan, bleek ik had zelf niet goed gelezen. Kraan inmiddels binnen ruim binnen de levertijd.